Returns are accepted with 100% refund for 14 days after receiving the order.  Any item that is non-returnable will be labeled in the product description.  Money will be refunded as originally paid within 10 days of receiving the authorized return.  An item returned due to customer dissatisfaction will not have a restocking fee attached.  The option of repair to any damaged item from shipping or handling will be in effect for 14 days after receiving the order.  All hand tied items carry the same return policy.